Developing Leadership Quality at Playtech – Change Partners

Client Need

Playtech is the world's largest supplier of online gaming and sports betting software. It's one of Estonia's 5 unicorns and they provide cutting-edge, value added solutions to the industry's leading operators.

One the most important questions for Playtech HR team was: how can they support their leaders in their growth?

Our Solution

  • Together with Playtech's HR team, Change Partners helped to create Playtech’s first-ever global development program for new managers, with all people leads from different countries brought together. They held 38 sessions over a 10-month period for 90 managers.
  • Fully virtual training program, using Zoom, polls and other interactive elements

The program consisted of a kick-off session and 5 modules:

MODULE 1 - My Job as a Manager

MODULE 2 - Understanding myself and my team

MODULE 3 - Managerial Communication - why, what, when and how?

MODULE 4 - Building commitment and ability in your team

MODULE 5 - Coaching based Leadership

Modules were supported by leading development tools like Everything DiSC Workplace profiles, Patrick Lencioni’s The Five Behaviors of a Winning Team, as well as different coaching and change management tools to assure implementation on the job.

Feedback from client

"The biggest victory moment of the whole process for us was seeing the “heureka” moments when, during the training, someone discovered the power of a newly learnt tool or when we could detect a clear shift in a managers’ mind. One could not expect for a better feedback to the work done."

IPB Partners OÜ

Woldemar Mayer building
Paldiski mnt 29, corpus B, 6th floor
Tallinn, Estonia 10612


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